Talenthunt

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Our Exectives

Our executives can assist customers form across the talent hunt with ease and efficiency. Contact us for an excellent customer services.

Customer Satisfaction

We provide service 24/7 ,a week ensuring that all your Customer's concerns can be resolved at any time of the day or night.
Inbound
Outbound

Inbound Call Center

Talenthuntmanagement has been a leading name in inbound call centre support. Our inbound services include sales, upselling and cross-selling, order taking services, general enquiries, IVR services, inbound relay service, consulting services, inbound collections service etc. Our services are modified to suit your business needs. Our team of skilled and experienced executives ensure a significant improvement in the quality of service your customer experiences.

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General Enquiries

We work with the knowledge base provided by you to address customer queries. Customers are provided with an instant resolution and in case needed, a call-back is scheduled to ensure customer satisfaction.

IVR Services

Our IVR services ensure that you are accessible to your customers round the clock. It assists the customers with basic queries even after business hours and can also be used to conduct automated surveys.

Sales Services

Our team of sales executives are trained to possess a thorough knowledge of your products and services which enables them to match the customer’s needs with your products to provide maximum value to them.

Upselling and Cross-selling

Our sales executives guide the customer to upgrade their current purchase if need be. They also suggest related products to be used with the customer’s original purchase to derive maximum benefit from it.

Inbound Collection Services

Our team of Inbound Collection executives are specially trained to be able to handle incoming debt collection calls. We ensure complete adherence to policies and procedures laid down by you.

Toll-free Customer Services

We provide a toll-free helpline to your customers at a minimal cost to you. Our phone lines are manned 24/7, providing a quick resolution and thereby a quality experience to the customer.
Inbound
Outbound

Outbound Call Centre

We offer specialised outbound call centre solutions customized to your business requirements. Our team of executives are trained extensively to understand your business and your goals to represent the same on calls. By outsourcing your outbound call centre you can save on capital expenditure and up to 70% of operational costs. All our executives are bound by a Non-Disclosure Agreement to ensure the security of information.

Customer Follow-up

Our customer follow-up service would allow you to maintain a healthy customer relationship at a fraction of the cost. We ensure the safety of the information shared with us to prevent any misuse.

Appointment Setting Service

Our appointment setting service paves the way for your sales team by introducing your product to those who need your product and setting up an appointment with them.automated surveys.

Customer Satisfaction Survey

One of the most underrated tools in marketing is the customer satisfaction survey. We design survey forms based on your business process and goals. The data collected is then analyzed for better marketing decisions.

Marketing Services

We provide you with a strategic view of the market for informed decisions. The services we offer include market research, brand equity research, advertising research, customer satisfaction survey, sales forecasting etc.

Upselling and Cross-selling

Our executives encourage the existing customers to upgrade to a higher tier of product or membership when it provides maximum value to the customer and also suggest products/services that would supplement their current purchase.

Lead Generation

Our dedicated lead generation team can provide you with hot leads that are ready to convert into loyal customers thereby drastically increasing your sales.

Technical Support

Our professionally trained executives receive extensive training about your products and services. This enables them to provide the customer with a quick resolution for all their queries. Various services offered in technical support are helpdesk support and services, technical sales, technical L1 and L2 services and Remote IT services. Our technical support gives you access to high-quality service with the latest technology at very affordable pricing models.

Semi Voice Support

Semi Voice support offers not only a quick resolution time but also a higher level of customer satisfaction. Our semi voice support includes virtual assistant, database management services, Business Process as a Service, Customer Surveys, Lead generation and Debt collection. Our team of executives answer all queries with a professional attitude and personal touch to ensure complete satisfaction by the customer which is not achievable with automated replies.

Non Voice Support

Semi Voice and Non-Voice are the two most underrated aspects of customer support. Our non-voice support includes e-mail support, chat support, database management services, Business Process as a Service, Customer Surveys, Lead generation and Debt collection. We can provide our clients with a quick turnaround time in non-voice support as well as our continuous quality evaluations ensure high quality for you at each step.  

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Get A Quote